Privacy, rights & accessibility
Website Privacy Policy & Terms of Use
Important information for visitors, patients, and families.
Website information and acceptable use
This policy explains the use of prhomehealth.com, how general website information may be handled, and the terms applicable to visitors. Patient medical records are governed separately by Paramount’s Notice of Privacy Practices.
Effective date: October 25, 2026.
Part A — Website Privacy Policy
1. Who we are
Paramount Home Health Services operates this website to provide information about its skilled home health services. Our office is at 9504 Topanga Canyon Blvd, Suite B, Chatsworth, CA 91311. Call (818) 818-6573 or email care@prhomehealth.com for general inquiries.
2. Information submitted by visitors
Visitors who submit a general inquiry may provide their name, email address, optional phone number, topic, and message. We use that information to receive, route, and respond to the inquiry and for related administration. If you contact us by telephone or email, we may use the contact details you provide to respond. Do not submit patient names, diagnoses, medications, records, referrals, or other protected health information through general forms or ordinary email.
3. Technical information, cookies, and spam prevention
When a person visits the website, our hosting platform, WordPress environment, security tools, and anti-spam functionality may process technical information such as IP address, browser and device information, timestamps, requested pages, and cookie identifiers when applicable. Such processing helps deliver pages, maintain security, reduce spam, and diagnose technical problems.
The website uses WordPress and Contact Form 7, and its configuration includes anti-spam and security tools. Certain cookies may also support login or other site features. If the site includes optional analytics, advertising, or embedded third-party content, those services may also process technical information or use cookies. Additional notices or choices will be provided as required by applicable law.
4. How information may be used and shared
General website information may be used to answer inquiries, operate and protect the site, troubleshoot issues, and meet lawful obligations. Service providers handling hosting, email transmission, or anti-spam/security functions may process information for those purposes under relevant arrangements. Information may also be disclosed when required by law or to protect lawful rights or security.
5. Storage, retention, and security
Website inquiry messages may be delivered to the agency’s email system and retained in accordance with applicable operational and legal needs. Server/security logs and cookie records may have different retention periods. No internet transmission or storage method can be promised to be completely secure.
6. Your questions and privacy choices
To ask about the website information you have submitted or request a correction or deletion, contact (818) 818-6573 or care@prhomehealth.com. We will respond in accordance with applicable laws. Additional California privacy rights or disclosures may apply depending on the organization’s operations and the nature of the data.
7. Children’s privacy and external links
This website provides general information about home health services and is not designed to solicit information directly from children. It may link to outside sites with privacy practices outside our control; review their respective notices before sharing information.
8. Patient health information is different
Our general website inquiry form is not a secure referral portal or medical-records submission method. Patient treatment records, HIPAA rights, and the use or disclosure of protected health information are addressed in the separate Notice of Privacy Practices. Call our office to arrange an appropriate secure process for patient-specific matters.
Part B — Terms of Use
9. General information only
The website’s content is for general informational purposes and is not a substitute for individualized medical advice, diagnosis, or treatment. Nothing on this website establishes a clinician-patient relationship. Do not use the website or an inquiry form for urgent clinical needs or emergencies. For a medical emergency, call 911.
10. Accurate information and service availability
We aim to keep content accurate, but services, office information, and geographic availability may change. References to a city, county, or service do not guarantee eligibility or availability at a particular address. Contact our office to confirm service area coverage and next steps.
11. Acceptable use
Do not misuse the website; submit unlawful, deceptive, malicious, or unauthorized content; attempt to access nonpublic systems; or interfere with website security or performance.
12. Intellectual property
Website text, visual design, logos, photographs, and other materials may be protected by intellectual property rights belonging to Paramount Home Health Services or other rights holders. You may use website information for personal, lawful, noncommercial purposes, subject to applicable law. Other copying or distribution may require permission.
13. Third-party sites and availability
Links to external websites are provided for convenience and are not necessarily endorsements. The website may be modified, interrupted, or unavailable at times. To the extent permitted by law, content is provided without warranties about uninterrupted access or suitability for a particular purpose; nothing here limits rights that cannot lawfully be waived.
14. Applicable law and updates
These terms are intended to be interpreted consistently with applicable United States and California law. We may update the website and its notices. Changes will be reflected in an updated effective date.
15. Contact us
Paramount Home Health Services
9504 Topanga Canyon Blvd, Suite B
Chatsworth, CA 91311
Phone: (818) 818-6573
General email: care@prhomehealth.com
Office hours: Monday–Friday, 9:00 AM–5:00 PM.